Graduate Study - Faculty of Engineering and Natural Sciences
3+2 Information Technology Master

Code Name Level Year Semester
CEN 537 Knowledge Management Graduate 1 Spring
Status Number of ECTS Credits Class Hours Per Week Total Hours Per Semester Language
6 154 English

Instructor Assistant Coordinator
Meliha HANDZIC, Prof. Dr. Meliha HANDZIC, Prof. Dr.
[email protected] no email

The objective of this course is to provide the student with an understanding of the business of managing the processes of generation/acquisition, sharing/dissemination, storage/organisation, discovery/presentation of corporate knowledge, as well as their outcomes. In addition, it considers various socio-organisational initiatives and technologies that support these processes. It also addresses a methodology for developing and implementing successful knowledge management initiatives in an organisation.

  1. Course overview
  2. Ch1 + notes: Perspectives on knowledge management (KM)
  3. Ch2 + notes: Contextual influences and drivers of KM
  4. Ch3 + notes: Socio-organisational enablers of KM
  5. Ch4 + notes: Technologies for KM
  6. Ch5 + notes: Knowledge creation and innovation
  7. Ch5 + notes: Knowledge sharing and socialisation
  8. Ch5 + notes: Knowledge storage and organisation
  9. Ch5 + notes: Knowledge discovery and visualisation
  10. Public holiday
  11. Ch6 + notes: Knowledge types and sources
  12. Ch7 + notes: KM benefits and measurement
  13. Project presentations
  14. Course revision and close


    • Presentation
    • Seminar
    • Assignments
    • Case Studies
    Description (%)
    Method Quantity Percentage (%)
    +Class participation110
    Case study120
    Research essay130
    Total: 100
    Learning outcomes
    • Professional knowledge and skills: Distinguish between different perspectives on knowledge management; Understand roles of different socio-technical interventions that contribute to successful knowledge management; Develop a knowledge management plan
    • Transferable skills and other attributes: Oral and written presentation: ability to express ideas clearly and precisely; Critical thinking and problem solving: ability to analyse business processes and their information needs; Team work: ability to collaborate in KM projects; Group discussions: ability to participate in group discussions on a given subject
    • Handzic M and Zhou A (2005) Knowledge Management: An Integrative Approach, Chandos

    ECTS (Allocated based on student) WORKLOAD
    Activities Quantity Duration (Hour) Total Work Load
    Lecture (14 weeks x Lecture hours per week)14114
    Laboratory / Practice (14 weeks x Laboratory/Practice hours per week) 0
    Midterm Examination (1 week)122
    Final Examination(1 week)122
    Preparation for Midterm Examination11515
    Preparation for Final Examination12525
    Assignment / Homework/ Project13232
    Seminar / Presentation23264
    Total Workload: 154
    ECTS Credit (Total workload/25): 6