INTERNATIONAL BURCH UNIVERSITY
Graduate Study - Faculty of Engineering and Natural Sciences
3+2 Information Technology Master
2012-2013

SYLLABUS
Code Name Level Year Semester
CEN 537 Knowledge Management Graduate 1 Spring
Status Number of ECTS Credits Class Hours Per Week Total Hours Per Semester Language
Non-area Elective 7.5 3 45 English

Instructor Assistant Coordinator
Meliha HANDZIC, Prof. Dr. Meliha HANDZIC, Prof. Dr.
[email protected] no email

COURSE OBJECTIVE
The objective of this course is to provide the student with an understanding of the business of managing the processes of generation/acquisition, sharing/dissemination, storage/organisation, discovery/presentation of corporate knowledge, as well as their outcomes. In addition, it considers various socio-organisational initiatives and technologies that support these processes. It also addresses a methodology for developing and implementing successful knowledge management initiatives in an organisation.

COURSE CONTENT
Week
Topic
  1. Course overview
  2. Ch1: Perspectives on knowledge management (KM)
  3. Ch2: Drivers of KM
  4. Ch6: Knowledge nature and sources
  5. Ch5+notes: Knowledge creation and innovation
  6. Ch5+notes: Knowledge sharing and socialisation
  7. Ch5+notes: Knowledge storage and organisation
  8. Ch5+notes: Knowledge discovery and presentation
  9. Ch3: Socio-organisational influences on KM
  10. Ch4: Technologies for KM
  11. Ch7: KM benefits and measurement
  12. Notes: KM strategy in context
  13. Project presentations
  14. Course revision and close

LABORATORY/PRACTICE PLAN
Week
Topic

    TEACHING/ASSESSMENT
    Description
    • Lectures
    • Excersises
    • Presentation
    • Project
    • Assignments
    • Case Studies
    Description (%)
    Method Quantity Percentage (%)
    Project140
    +Class participation110
    Case study120
    Research essay130
    Total: 100
    Learning outcomes
    • Distinguish between different perspectives on knowledge management; Understand roles of different socio-technical interventions that contribute to successful knowledge management; Develop a knowledge management plan
    • Oral and written presentation: ability to express ideas clearly and precisely
    • Critical thinking and problem solving: ability to analyse business processes and their information needs
    • Team work: ability to collaborate in KM projects
    • Group discussions: ability to participate in group discussions on a given subject
    TEXTBOOK(S)
    • Handzic M and Zhou A (2005) Knowledge Management: An Integrative Approach, Chandos.

    ECTS (Allocated based on student) WORKLOAD
    Activities Quantity Duration (Hour) Total Work Load
    Lecture (14 weeks x Lecture hours per week)45145
    Laboratory / Practice (14 weeks x Laboratory/Practice hours per week) 0
    Midterm Examination (1 week) 0
    Final Examination(1 week) 0
    Preparation for Midterm Examination 0
    Preparation for Final Examination7.50
    Total Workload: 45
    ECTS Credit (Total workload/25): 2