INTERNATIONAL BURCH UNIVERSITY
Faculty of Economics and Social Sciences
Department of Management
2013-2014

SYLLABUS
Code Name Level Year Semester
BUS 114 Communication Skills Undergraduate 1 Spring
Status Number of ECTS Credits Class Hours Per Week Total Hours Per Semester Language
4 0 English Language

Instructor Assistant Coordinator
Merdzana OBRALIC, Assist. Prof. Dr. Ali CO┼×KUN, Prof. Dr.
[email protected] no email

COURSE OBJECTIVE
The aim of this course is for students to understand the techniques and skills necessary for effective professional performance in decision-making, creative problem-solving and communication, and to develop these skills, so they will be more effective communicators and decision-makers.

COURSE CONTENT
Week
Topic
  1. Foundations of Business Communication
  2. Intercultural and Team Communication
  3. Interpersonal Communication
  4. The Process of Writing
  5. The process of Revision
  6. Writing Positive and Neutral Messages
  7. Writing Persuasive Messages
  8. Writing Bad-News Message
  9. Mid-term
  10. Planning the Report
  11. Report Writing
  12. Oral presentation
  13. Employement Communication
  14. Presentations of students

LABORATORY/PRACTICE PLAN
Week
Topic
  1. Company Case: Aggresshop
  2. Company Case: Dewey, Wright, and Howe
  3. Company Case: In the Loop Soup Kitchen
  4. Company Case:Writeaway Hotels
  5. Company Case: Writeaway Hotels
  6. Company Case: In the Loop
  7. Company Case: Persuade Cafe
  8. Company Case: Aggresshop
  9. Mid-term
  10. Company Case: Persuade Cafe

  1. Company Case: Persuade Cafe
  2. Company Case: Persuade Cafe
  3. Company Case: Bank on Me
  4. Presentations of students

TEACHING/ASSESSMENT
Description
  • Lectures
  • Presentation
  • Assignments
  • Case Studies
Description (%)
Method Quantity Percentage (%)
Midterm Exam(s)30
Presentation20
Final Exam150
Total: 100
Learning outcomes
  • Communicating in Business: the Foundations
  • Developing your Business Writing Skills
  • Written Communication
  • Writing Reports
  • Oral and Empolyement Communication
TEXTBOOK(S)

    ECTS (Allocated based on student) WORKLOAD
    Activities Quantity Duration (Hour) Total Work Load
    Lecture (14 weeks x Lecture hours per week)450
    Laboratory / Practice (14 weeks x Laboratory/Practice hours per week) 0
    Midterm Examination (1 week) 10
    Final Examination(1 week) 10
    Preparation for Midterm Examination 0
    Preparation for Final Examination50
    Total Workload: 0
    ECTS Credit (Total workload/25): 0